W1 — Complaint: Late Furniture Delivery

You ordered a sofa from a furniture store two months ago. You were told it would be delivered within four weeks, but it still has not arrived and no one has contacted you. Write an email (150–200 words) to the store’s customer service manager. In your email: • Explain the situation and when you placed the order. • Describe how the delay has affected you. • Clearly state what action you expect the store to take.